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Chairs are stacked in a closed Cafe in Manhattan on March 16, 2020 in NYC. © Johannes Eisele

ServSafe Releases Reopening Guidance Video for All Restaurant Employees

Video includes best practices for safety, hygiene, cleaning and disinfecting, and social distancing

Published on May 14, 2020

ServSafe, the nation’s leader in food safety training, today released ServSafe Reopening Guidance: COVID-19 Precautions, the third video to help restaurant and foodservice employees learn best practices to employ during the coronavirus outbreak. The course provides best practices for employees of a restaurant preparing to reopen a dining room following a state shutdown. The video is free of charge, available in English and Spanish, and can be viewed on-demand.

“As owners and operators start to make plans to reopen their dining rooms, they are aware that all of their staff will need training on safe operations during the pandemic,” said Sherman Brown, executive vice president, training and certification for the National Restaurant Association. “This video adds to current best practices for food handling, which makes the modified protocols easier for all staff members to put into practice.”

The new video is based on the National Restaurant Association Reopening Guidance and is intended to be partnered with federal, state or municipal requirements for reopening.

The course covers the latest information and current best practices for:

  • How the coronavirus is passed
  • Symptoms to watch for
  • How and when to wear face coverings
  • When to wear gloves
  • Cleaning and disinfecting
  • Social distancing
  • Pickup and delivery

The original ServSafe Takeout and ServSafe Delivery: COVID-19 Precautions training videos are also available on-demand in both English and Spanish.

In addition to the COVID-19-specific training videos, ServSafe has made the standard Food Handler training and five popular, career-advancing training classes available free of charge to industry employees in April and May. The education courses include the ServSuccess Restaurant Professional and Restaurant Supervisor learning suites. These courses remain free of charge through May 31, 2020.

Newsdesk Editor