As the customer service industry changes, most staff outsourcing or offshoring in America has been done in countries like India and the Philippines. However, companies are looking to nearshore to get closer talent with similar cultures working in the same time zone. Remote Team Solutions were the first company to spot this gap, establishing a brand to help US companies hire big teams for their growth within a budget, time zone, or talent that best serves their needs.
Remote Team Solutions is the number one award-winning staffing company in Mexico. It’s a prominent business that offers a wide array of services, including nearshore staffing for any position, like designers, IT, developers, call centers, customer support, finance, executive assistants, project managers and many more. In addition, they help companies hire staff within the same time zone, culture, and high-quality motivated talent with a low turnover rate. This includes brands that don’t want to fly more than 15 hours if they need to see their team or bring a team member to their offices.
“Our clients wanted a company that would treat their staff like they would. After several meetings and research, we decided that Mexico was the place to have their teams, and we went on to try to find a company that could do this for them,” explains the Remote Team Solutions team. However, they couldn’t find a company like this and decided to set one up themselves with the purpose of contributing to the success of great companies by building their best remote teams; while making our clients and their team part of the RTS Family
Remote Team Solutions’ versatility and effectiveness have seen the company gain market dominance with clients in all industries from all sizes and with more than 100 different positions. In addition, they are helping clients build great teams as they assist in every aspect of employee management, recruiting, and human resource functions to help them start, scale, and run your remote team in Mexico.
Anchored on the mantra of providing quality, Remote Team Solutions focuses on providing its clients with the best service and quality. The goal is to ensure that clients see their team in Mexico and Remote Team Solutions as an extension of their own team and that their staff in Mexico feels part of the client’s team and culture. Remote Team Solutions’ human resource department and talent acquisition team have done a magnificent job at this, and all their clients see the company as partners.
In addition, the company strives to establish new programs for its clients, helping generate more value for them and their teams. Recently, Remote Team Solutions launched the Remoties Training Camp. In this program, they have agreements with universities and online platforms to allow their clients to seek training courses from the talent development department. Remoties Training Camp is free for all their remote workers.
Another program is the Talent Development Internship, where the company pairs its clients with the best interns from different universities. If the interns need special skills, the university will make sure to include these skills in their classes.
Remote Team Solutions believe in people and contributing to their lives. That’s why the company has established a great workplace with an enabling environment to ensure all their talented staff remain motivated, happy, do a great job, and are well remunerated. Seeing people’s lives change while helping companies save money and have a world-class team remains Remote Team Solutions’ objective.
