Case Study: DSI Managed Services at Garland ISD – Driving Success and Innovation in the K12 Sector Introduction


Published on September 27, 2024

Garland Independent School District (GISD), one of the largest school districts in Texas, serving over 55,000 students across 70 campuses, embarked on a transformative journey in 2016 to overhaul its aging IT infrastructure. The district partnered with DISYS Solutions, Inc. (DSI Tech), a leader in managed network services, to meet its increasing digital demands and set the foundation for long-term success. This partnership has continued to flourish, ensuring the district’s sustained network health and technological advancement to this day.

The Challenge

GISD faced several challenges with its existing infrastructure:

  • Increasing demand for bandwidth due to expanding digital learning platforms.
  • Outdated network equipment struggling to support modern educational tools.
  • A need for scalable solutions that could accommodate future growth and technological advancements.

These issues were threatening to impact the district’s educational goals, necessitating an innovative and robust IT strategy to address them effectively.

DSI Tech’s Managed Services Solution

DSI Tech’s Managed Services model, developed in-house, was specifically tailored to meet the evolving needs of GISD. The comprehensive solution delivered immediate and long-term benefits in network health, security, and performance, ensuring the district could adapt to future technological needs.

Key components of DSI Tech’s solution included:

  • 24/7 Network Monitoring and Support: Continuous, proactive network monitoring to identify and address potential issues before they could cause disruptions.
  • Infrastructure Overhaul: Implementation of high-performance Cisco infrastructure, ensuring better speed, reliability, and scalability for future growth.
  • Enhanced Security: Strengthened firewall protections and security protocols to safeguard student data and ensure compliance with regulatory requirements.
  • Tailored for K12 Needs: DSI Tech’s services were built around the specific challenges faced by K12 schools, with a focus on cost-effectiveness and sustainable growth, leveraging federal funds, particularly through the USAC Erate Program.

Results and Continued Success

Since 2016, the DSI Tech Managed Services partnership with GISD has driven consistent success and improvements:

  • 99.9% network uptime, ensuring minimal disruptions to learning and administrative activities.
  • Scalability for future growth, allowing the district to seamlessly adopt new technologies and scale as needed.
  • Cost efficiency, achieved through leveraging federal funding to provide high-quality solutions while staying within budget.
  • Enhanced user experience, with faster access to learning tools, less downtime, and a more secure network environment.

This sustained success has positioned GISD as a model for how technology can drive educational outcomes, and other K12 districts should look to this example to understand how managed services can offer a robust solution to modern IT challenges.

Key Personal in DSI Tech’s K12 Growth

A significant driving force behind DSI’s success in the K12 sector is Himmat Rathore, Team Leader and a System Engineer Since 2016, Himmat’s leadership has been instrumental in not only the successful execution of the Garland ISD project but also in establishing DSI Tech’s Managed Services offering as a premier solution for K12 institutions across Texas and beyond.

Key contributions from Himmat include:

  • Leading the development of DSI Tech’s tailored managed services framework that addresses the specific needs of K12 districts.
  • Securing funding through the USAC Erate Program, enabling GISD and other school districts to benefit from cost-effective, high-performance network solutions.
  • Ensuring the sustained health and improvement of GISD’s network, making the district a shining example of long-term technological success in education.

Himmat’s strategic vision and hands-on approach have not only benefited GISD but have also enabled DSI Tech to expand its footprint in the K12 sector, becoming a trusted partner for numerous school districts seeking to enhance their IT infrastructure.

Conclusion

DSI Tech’s Managed Services at Garland ISD is a prime example of how sustained improvements in network health can drive educational success. Since its inception in 2016, the partnership has delivered exceptional results, allowing the district to remain at the forefront of technological advancement. Other K12 school districts should take note of GISD’s success and consider similar strategies to meet their own evolving IT needs.

Through Himmat Rathore’s leadership and the innovative solutions provided by DSI Tech, this case study stands as a testament to the power of tailored managed services in the education sector, setting a precedent for continued growth and success.

For more information about DISYS Solutions, Inc., visit dsitech.com or follow on Facebook, LinkedIn, X, and Instagram.

Technology Reporter