The Ritz Herald
© Allan Marshall & Associates

Debt Isn’t Just a Number. It’s a Conversation. Allan Marshall & Associates Are There to Listen and to Help


By Mary Sahagun

Published on August 29, 2025

You can’t see debt on someone’s face. You won’t always notice it in their lifestyle. Sometimes it’s someone behind on their mortgage. Sometimes it’s a retiree quietly skipping meals. Other times, it’s the small business owner smiling through payroll stress, or the parent using credit to buy school supplies. Debt looks different for everyone. So why does the help so often look the same?

This is the question that drives Allan Marshall & Associates, a Licensed Insolvency Trustee firm serving Canadians since 1979.

While many firms take a transactional approach to debt services, Allan Marshall takes the opposite path: one that starts with listening, stays free of judgment, and adapts to the real lives of the people they serve.

Because for most people, getting into debt wasn’t about reckless spending. It was about life happening faster than the budget could catch up.

The myth of the typical debtor

There’s still a common misconception that people who need financial help all fit the same mold. But that couldn’t be further from the truth. One person’s financial struggle might stem from divorce and child support. Another might come from struggles to get a new business off the ground, unexpected medical costs, or rising rent in a stagnant job market.

Despite these different stories, many debt support services offer a rigid, fill-in-the-blank solution. The same timelines, the same recommendations, and the same distant tone.

But debt is never just about the numbers. It’s about fear, stress, and often, shame. You can’t solve that with a generic template.

Personalized help isn’t a luxury. It’s the baseline.

Allan Marshall & Associates Inc. doesn’t just check boxes; they ask questions. Their team of federally licensed professionals will sit down with each person to understand not just what they owe, but why the situation unfolded and what a realistic path forward looks like.

This could mean filing a Consumer Proposal that stops interest and collection calls while allowing the individual to repay a portion of what they owe, on a timeline that actually works for them. It could mean explaining that bankruptcy isn’t the only option. Or it could mean offering credit advice to help someone regain control before formal measures are needed.

In every case, the solution is tailored, not assumed.

“I didn’t know I had options.”

This is something the Allan Marshall team hears often. Many people avoid getting help because they believe no path won’t cost them their home, their car, or their dignity. But that belief usually comes from fear, not fact. From the first call to the day they walk out debt-free, the caring team at Allan Marshall & Associates will do what they can to help.

When handled with transparency and care, insolvency can actually be a turning point. A fresh start. And it doesn’t have to mean losing everything. In fact, many of the firm’s clients are relieved to learn they can often keep their major assets while receiving real debt relief.

And just as importantly, they don’t have to navigate it alone.

Licensed, yes. But also human.

It matters that Allan Marshall & Associates is a Licensed Insolvency Trustee firm in Canada. Only LITs are legally authorized to administer Consumer Proposals and Bankruptcies in Canada. But beyond that title, what truly stands out is the tone.

Their team doesn’t judge. They don’t push. They listen.

And when someone walks into their office, whether in a major city or a small town, they’re met with warmth, not walls. That alone is powerful. In an industry filled with complex legal jargon, rushed timelines, and compounding pressure, a calm voice and a tailored plan can make all the difference.

More Canadians are struggling quietly

Inflation, rising interest rates, and economic uncertainty have created the perfect storm. Even people with steady incomes are finding themselves relying on credit just to make it to the next payday. It’s no longer a fringe issue; it’s a national one.

The challenge is that most people don’t talk about debt. And when they do, they often wait until things feel like they’re at a breaking point. That’s why it’s critical to shift the tone of the entire conversation. People need to know there is help, and that it doesn’t have to come with shame or one-size-fits-all assumptions.

They need support that sees the full picture.

Different stories deserve different solutions

There’s no universal version of financial hardship, and there shouldn’t be a universal plan to fix it. When someone walks through the doors at Allan Marshall & Associates, they’re not handed a prewritten script. They’re asked about their life, their stressors, and their goals.

Then, and only then, are options introduced.

Because when debt looks different for everyone, the help has to meet them where they are, not where a spreadsheet says they should be.

Finance Reporter