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Photo courtesy of Mediastream. Daniel Grabher (third from left) and his team members invited by the Minister of Portofolio of the Democratic Republic of Congo to regulate the industry, H.E. Jean Lucien Bussaof (in the middle), Kinshasa in August 2024)

Daniel Grabher on Why Technology and Ethics Must Go Hand in Hand in Modern Gaming


Published on October 21, 2024

Gaming and gambling have always been about taking risks, but Daniel Grabher is wagering on something far bigger than any jackpot. As the founder and chief executive officer (CEO) of Mediastream, a multi awarded regtech powerhouse, he is betting big on the idea that ethics and technology can create a perfect pair.

The gaming industry is growing, with global revenues projected to reach $321 billion by 2026. Daniel Grabher believes that while the future of gaming depends on advanced technology, its responsible application should not be ignored. “We cannot separate technology from our moral obligation to protect users,” he explains.

The Role of Companies in Responsible Gaming

Gaming companies bear a massive responsibility in shaping the industry’s ethical space. Daniel Grabher asserts that this responsibility extends beyond mere compliance with regulations.

“It is about proactively creating systems and practices that prioritize player well-being,” he explains. This involves implementing advanced algorithms for the early detection of problem gambling behaviours and developing thoroughly responsible gaming programs.

His view of gambling for social good is a crucial element of his company’s corporate responsibility. He advocates for transparency in fair odds and clear communication of risks to players.

Integrating ethical considerations into every aspect of our operations allows us to develop a gaming space that is both entertaining and safe,” Daniel Grabher states, adding that gambling for social good is a moral imperative and a business strategy that builds trust and long-term sustainability.

Why Push for Ethical Gaming?

Daniel Grabher’s path to advocating for gaming and gambling for social good was shaped by a stark realization of the industry’s potential for harm. Studies have shown that up to 1.6% of adults scored as “at-risk gamblers,” and 12.3% of youth meet the criteria for problem gambling. Grabher believes the reality is even higher.

“Seeing the effects of unregulated gambling, especially on the younger generation, shook me,” he reflects. “But then, I saw that the same technological advancements driving industry growth could be used to protect vulnerable populations.”

This epiphany resulted in a complete overhaul of Mediastream´s business model, transitioning from a traditional business-to-business (B2B) provider to a partner in ethical gaming solutions for governments (B2G).

We had to ask ourselves: how can we use our knowledge to make a positive difference?” Daniel Grabher explains. As part of this shift toward gambling for social good, existing B2B agreements are being systematically terminated by the company. It is set to complete this transition by the end of the year.

Leading Industry-Government Partnerships and Other Initiatives

Now, Grabher has created partnerships between the gaming industry and governments, particularly in developing countries like the Democratic Republic of Congo (DRC), South Sudan, and Papua New Guinea. According to global indexes and ratings, these countries rank among the poorest and most in need of support.

These collaborations establish regulatory frameworks that protect players while encouraging economic growth. “Working directly with governments and regulatory bodies can create solutions that solve specific regional challenges,” he notes. This gambling method for social good guarantees that gaming regulations are developed in partnership with local authorities and implemented properly.

The tech entrepreneur’s model also involves providing governments with advanced monitoring systems and regulatory guidelines, helping them to oversee the gaming industry, but also other unregulated sectors well. “Our goal is to help create a regulated environment that benefits all stakeholders – consumers, operators, and the broader community,” he shares.

Additionally, Daniel Grabher has directed millions of dollars toward projects that use gaming revenues for social benefits, such as educational programs and local infrastructure projects.

Collaboration with Local Communities and Celebrities

“Every community has distinct needs and values. Our role is to listen and adapt our technologies and experience accordingly,” he shares, highlighting his strategy to push for local collaboration to achieve meaningful impact.

Daniel Grabher works closely with community leaders, local organizations, and educational institutions to tailor gaming solutions to specific cultural contexts. This way, gambling for social good is not a one-size-fits-all solution. Instead, it respects local norms and addresses specific challenges.

Furthermore, he is also collaborating with South Sudanese-British former National Basketball Association (NBA) star Luol Deng. “I initially had no idea about Deng’s celebrity status. I just shared my plans to help regulate the gambling industry to improve society. He was moved by my goal and immediately offered his support,” Daniel Grabher recalls.

“After witnessing the immense popularity and influence in South Sudan and across Africa, it became clear what a remarkable achievement it was to bring him on board as a brand ambassador for GlobalBet,” he raves. Now, the company raises money for the Luol Deng Foundation.

There is a sense of momentum building around Daniel Grabher’s advocacy. His projects with local communities and high-profile figures are the beginning of a bigger movement toward responsible gaming and gambling practices.

“The future of gaming lies in our ability to harness it for the greater good,” Daniel Grabher concludes. His work shows that the gaming industry can create value for society with the right view and dedication.

Newsdesk Editor