Hospitality is an industry built on customer service, where success lies in crafting remarkable guest experiences. However, legacy systems and fragmented processes often restrict hotels’ abilities to deliver consistent, high-value service. 934 LTD has released Juno Hospitality Suite to better integrate systems, provide AI-driven insights and reduce costs.
Integrating Data for Enhanced Experiences
934 LTD’s Juno Hospitality Suite utilizes artificial intelligence (AI) and cloud infrastructure to integrate hospitality systems and data flows. By interconnecting core platforms like property management systems (PMS) and point-of-sale (POS) systems with myriad other technologies, the Juno Hospitality Suite with Copilot provides hoteliers with an unprecedented view of operations.
“Hospitality leaders have long struggled with data trapped in disparate systems. With Juno Hospitality Suite, we’re enabling the interoperability required to liberate that data and activate it to enhance both guest and employee experiences,” said Jason McConnell, 934 LTD’s chief product officer.
Reducing Costs and Increasing Staff Efficiency
Integrating systems goes beyond centralizing data – it also allows for workflow automation. Mundane, repetitive tasks like manually transferring reservation details from booking sites to PMS platforms often hampered staff productivity and increased costs.
“No one gets into hospitality to spend hours copying data between system dashboards,” McConnell said. “So, we’ve focused intently on automating those friction points. 934 Juno Hospitality Suite is helping hotels eliminate hours of repetitive manual work, increasing data accuracy and freeing staff to focus on meaningfully engaging with guests.”
AI For Insight-Driven Decision Making
As an AI-powered platform, 934 Juno Hospitality Suite with Copilot does more than just integrate systems and reduce costs. It continually analyzes data patterns and user behaviors to optimize performance and proactively identify issues and opportunities.
This use of AI and flexible infrastructure helps Juno Hospitality Suite address client challenges as they arise. It also ensures integrations are intelligently automated based on usage behaviors, freeing staff capacity while reducing costs. The result: hotels gain comprehensive visibility plus a versatile tech stack to create remarkable customer experiences now and in the future.
